Stay Away from Network Solutions at any COST

June 24, 2008 | Leave a Comment

“100% Secure Transaction”, when you read something like this on a website, chances are you will believe it especially if it is followed by a statement like, “For Your Protection, this Website is secured with the Highest Level of SSL Certificate Encryption.” However, don’t believe everything you read because not all website delivers on their promise. I had the unfortunate experience with Network Solutions; they had a tagline that says “Trust the Original Doman Name Register”.

Network Solutions is basically a domain name and web hosting company; they also offer a wide variety of services including web design, web promotion, and other e-commerce solutions. It was established in 1993 and their prices are relatively competitive. Sounds good, doesn’t it. I thought so; I opened an account with them. What happened next was a nightmare.

Imagine having a “secure” account with a company and trusting that company with your website completely; you thought your investment was safe because after all, they had an extensive experience in this field. Wrong. One of my domains got stolen and when I tried to seek their help about it, they do nothing. Absolutely nothing.

This company is definitely not one you want to get involved with. After my networksolutions.com account got stolen, I scanned my passport and all other relevant documents to prove that I was the owner of the domain. But what do I get? Where is there customer service and customer satisfaction they are all talking about when promoting their business?

They do not take their responsibilities to their clients seriously. If this was some minor issue, I would have let it pass but my account getting stolen? I have never experienced this type of problem from a supposedly secure website before. Wonder where they got their SSL Certificate Encryption.

My advice is, if you want a really reliable web hosting and domain name register, look anywhere but Network Solutions. When worse comes to worse, you will be left out in the cold by this company. Look for a company that will try to make some sort of effort to help out their clients. Network Solutions simply isn’t that company.

As far as I’m concerned, www.networksolutions.com is one of the worse companies there is over the internet. They have a gall to ask clients to “trust” them and leave them to fend for themselves when trouble occurs. I will not be surprised that they will give the same treatment to you when you encounter some technical difficulties with their service. This is the way they do business: Collect and abscond.

If you are a domainer STAY AWAY FROM THEM. Basically anyone can hack your account anytime and they will do nothing to help you. Godaddy beats them any given day. Their whole system is a mess.

I hope they go to hell.

(1 votes, average: 5 out of 5)

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